On December 5, 2025, Cloudflare announced that it is investigating issues with its Dashboard and related APIs. According to company communications, users who access the Dashboard or call the APIs may experience failed requests and error messages.
In addition, the incident fits into a pattern of earlier disruptions: Cloudflare had a major outage on November 18 where thousands of websites and apps were affected.
Who’s Affected
Because Cloudflare provides the backbone infrastructure for many of the world’s websites and apps, the ripple effect is large:
- Customers using their Dashboard (to manage site settings, view analytics, etc.) and API endpoints may see errors or degraded performance.
- Sites and services that rely on Cloudflare’s infrastructure (content delivery, security, routing) can experience slowdowns or failures.
- Global reach: The disruption is not localized to one region; the company’s network services span across many countries.
Why It Matters
- Dependence on central infrastructure: Cloudflare is one of the key providers of internet delivery and security—many websites rely on it. When it fails, a large number of services go down.
- Business & user disruption: For companies using Cloudflare for routing, site performance or app delivery, any failure means potential loss of traffic, revenue or user trust.
- Technical complexity risk: The Nov 18 outage stemmed from an unexpectedly large configuration file that overwhelmed a system component. This recent issue indicates managing such large-scale infrastructure is non-trivial.
What the Company Is Doing
Cloudflare’s status page indicates the investigation is ongoing. The company is actively monitoring, and users are advised to watch for updates and exercise caution if they depend on their Dashboard or APIs for critical operations.
What You Can Do (If You’re Affected)
- If you manage a website or app that uses Cloudflare, check your Dashboard and API logs for errors or unusual behaviour.
- Consider fallback plans: If you use the Dashboard in production workflows, have alternate ways to monitor or manage your system temporarily.
- Stay updated: Follow Cloudflare’s status page and communication channels for alerts on fixes and restoration.
- Communicate with your users or stakeholders: If you anticipate service impact or performance issues, letting users know transparently can reduce frustration.
